Help

Find answers to common questions about using Reximer as a customer

Frequently Asked Questions

How do I reset my password?

Go to the Forgot Password page and follow the instructions to reset your password.

How do I contact support?

You can contact us via the Contact Us page or email support@reximer.com.

Where can I view my purchases?

Your purchases can be viewed in your account dashboard under 'Orders'.

What file formats are available for download?

All music tracks are provided in MP3 format at 320 kbps with complete metadata (title, artist, year, genre, key).

Can I download my purchased tracks multiple times?

Yes, once a purchase is completed, you can download your tracks from your dashboard anytime.

What if I have issues with my downloads?

If you encounter issues with downloading or corrupted files, please contact our support team via the Contact Us page.