Refund Policy
Please review our refund policy carefully before making a purchase.Last Updated: January 2026
Thank you for purchasing from Reximer (“we,” “us,” or “our”). This Refund Policy explains the terms under which refunds may be requested. By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this policy.
1. Digital Products & Final Sale
All products sold on Reximer are digital goods, including but not limited to DJ remixes, DJ edits, mixtapes, and downloadable audio files.
Due to the intangible and non-returnable nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges once the product has been delivered or made available for download.
2. Limited Refund Exceptions
Refund requests may be considered only under the following limited circumstances:
- You were charged multiple times for the same transaction due to a system error.
- You did not receive access to your purchased product within 24 hours after successful payment.
- The downloaded file is corrupted and we are unable to provide a working replacement.
Refund requests must be submitted within three (3) days of purchase and must include proof of payment and a detailed description of the issue.
3. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Failure to download due to user device, software, or internet issues
- Account suspension or termination due to violation of our Terms
- Lack of usage or dissatisfaction after access is granted
4. Unauthorized Transactions
If you believe a payment was made fraudulently or without your authorization, please contact us immediately. We also recommend notifying your bank or payment provider to dispute the charge.
5. Chargebacks & Payment Disputes
Initiating a chargeback without first contacting Reximer support may result in account suspension or restriction from future purchases. We encourage users to contact us so we can resolve issues promptly.
6. Contact Information
For refund-related questions or requests, please contact us at:
Email: support@reximer.com
Website: https://www.reximer.com
By purchasing from Reximer, you confirm that you understand and agree to this Refund Policy.